Terms and Conditions

1. Program Name and Description

CaseSnag Legal Intake Messaging Service - An AI-powered platform that enables law firms to communicate with potential clients via SMS and email. Our service facilitates legal intake, appointment scheduling, and consultation reminders.

2. Acceptance of Terms

By using our services or sending SMS messages to our phone numbers, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

3. SMS Messaging Terms

Message Frequency

Message frequency varies based on your conversation with the law firm. You may receive multiple messages during active intake conversations and periodic appointment reminders.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

Opting Out

To stop receiving messages, reply STOP to any message. You will receive a confirmation message and no further messages will be sent unless you re-initiate contact.

Getting Help

For help or support, reply HELP to any message, or contact us at support@casesnag.com.

4. User Responsibilities

You agree to:

• Provide accurate information
• Use the service only for legitimate legal inquiries
• Not send abusive, threatening, or illegal content
• Be at least 18 years of age or have parental consent

5. No Attorney-Client Relationship

Using CaseSnag does not create an attorney-client relationship. CaseSnag is a technology platform that facilitates communication. Legal advice is only provided by licensed attorneys after a formal engagement.

6. AI-Powered Responses

Our platform uses artificial intelligence to assist with initial intake conversations. AI responses are designed to gather information and should not be considered legal advice. A human attorney will review your information.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your data.

8. Limitation of Liability

CaseSnag is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of our services, including but not limited to missed communications or technical failures.

9. Modifications

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms, contact us at:

Email: support@casesnag.com
Website: https://casesnag.com